Privacy Policy

security 1. Commitment to Patient Privacy

Upasna Pharmacy ("we", "us", or "our") has been a trusted healthcare provider for over 30 years in Ghaziabad. We respect your confidentiality and are dedicated to protecting any personal data, health inquiries, and prescription documents shared with us through our website and digital communication channels.

medical_information 2. Information We Collect

When you interact with our website or contact us to order medications, we may collect:

• Contact Details: Your name, phone number, and delivery address in Ghaziabad & NCR.
• Medical Prescriptions: Doctor slips, prescription photos, medicine schedules, and dosage information uploaded for verification.
• Inquiry Details: Customer preferences, refill notes, and communication records via WhatsApp or contact forms.

verified_user 3. How We Use Your Information

• To verify prescription authenticity by our licensed pharmacists prior to dispensing.
• To prepare your tax invoice and coordinate doorstep delivery to your address.
• To send automated WhatsApp refill reminders for chronic monthly medicines upon your request.
• We do not sell, rent, or trade your medical or personal information to third-party marketing companies.

lock 4. Data Security & Storage

All uploaded prescriptions are handled under strict pharmaceutical confidentiality protocols. Only licensed pharmacists and authorized pharmacy staff have access to view prescriptions for dispensation and legal compliance under the Drugs and Cosmetics Act of India.

contact_support 5. Contact Us

If you have questions regarding this Privacy Policy or wish to request data deletion, contact us directly: